Over 16 years People and Project Management / Senior Management experience. I have extensive knowledge of IT service management and IT systems and this, combined with my ability to manage projects effectively, enables me to create strategies and deliver complex projects on time and in budget in; meeting the needs of the business and the expectations of the customer.
I build excellent working relationships with stakeholders and am an excellent problem solver; noted for my ability to influence stake holders at all levels.
I possess strong strategic and leadership skills with a proven ability to make strategy become reality. I am an inspiring people manager with extensive experience of managing change and team dynamics.
Sector experience includes further / higher education, marketing, contact centre, distribution and contract packing, corporate, SME, IT Services and relationship building.